Privacy Policy

HELLO AND THANK YOU FOR VISITING OUR WEBSITE !

Georgie Porgy promises to bring fun, education and simulating experiences to all kids around the world by sharing favourite toys and everything that helps to learn them better..!

We thank every customer for choosing us. The support you have given to us in these most challenging times is deeply appreciated. The latest delivery details on our website can be find in FAQs below. And you might find the answer to your query as well.

Refund policy

A. What is your return policy?

It’s very important to us that you are satisfied with your purchase from Georgie Porgy.

a. If there is an error in shipment (such as a defective product or an item shipped in error), we offer 2 solutions:

  1. Resend a new one;
  2. Refund.

You can decide how to deal with the defective product after receiving.

b. If you are not satisfied with your recent purchase, simply return it within 30 days of purchase in unopened or original condition, and we will gladly replace it or issue a full refund. The choice is yours. The customer is responsible for shipping costs of returned merchandise.

To request a return, email us and let us know the reason. Then, send your package to:

Attn: Mr. Patricia Cook

6 Rotary Way Hanwell Fields Banbury Oxon, UK

OX16 1ER

Tel: 020 7841 4433

Always contact us

georgielovesyou@georgieporgy.com ) for authorization prior to returning any merchandise.

 

Shipping Policy

A. Where will my order ship from?

We have 2 main dispatch centre's, one in UK, one in China. We will decide ship from which centre based on the inventory status.

 

B. When will my order ship, and where can I check its status?

  •  In-stock items will generally ship within 1-3 business days of order placement.
  • Then you will receive an email including the tracking number and tracking website where you can check the status.

 

 C. How long can I receive the parcel?

  • Ship from UK dispatch center to UK, the standard delivery time often takes approx. 3 days.
    • Ship from UK dispatch center to EU regions, the standard delivery time often takes approx. 7days.
    • Ship from China dispatch center, the standard delivery time often takes 7-10 working days.

      If you have requirements for the delivery time, please remark when placing the order, we will try our best to deliver the goods according to your requirements.

       

      Postage

      How much will it cost to ship my order ?

       UK  

       Standard delivery: orders over £ 30 FREE

       Standard delivery: orders up to £ 30 – Flat Rate £3.00

      Germany, France, Spain, and Italy

       Standard delivery: orders over £40 FREE

       Standard delivery: orders up to £40 – Flat Rate £5.00

      Austria, Portugal, Netherlands, Poland, Ireland, Finland, Denmark, Belgium, Norway, Switzerland 

       Standard delivery: orders over £40 FREE

       Standard delivery: orders up to £40 – Flat Rate £7.00

      New Zealand and Australia

       Standard delivery: orders over £40 FREE

      Standard delivery: orders up to £40 – Flat Rate £7.00

      USA and Canada 

       Standard delivery: orders over £40 FREE

      Standard delivery: orders up to £40 – Flat Rate £8.00 

       

      Terms of service

      Georgie Porgy promises to bring fun, educational and stimulating experiences to all his friends around the world through sharing his favorite toys and everything that help him learn better.

      We thank every customer for choosing us. The support you have given to us in these most challenging times is deeply appreciated.

      The latest delivery details on our website can be find in FAQs below.

      And you might find the answer to your query as well.