Delivery Info

Pick Fast Track or Click and Collect for fastest delivery

We’ve labelled lots of the most popular toys on our website as ‘Fast Track’. If you create a basket with only these items in it we’ll give you the option of selecting Fast Track delivery at the checkout. This means we will deliver your order via DPD within 2 working days at no extra charge.

Thank you for your continued support and understanding.

Take control of your order and download our couriers apps; you can leave instructions and keep up to date with your delivery. We use DPD, Yodel or Hermes.

Standard Delivery

FREE – when you spend £39.99, or £4.99 for orders under £39.99

  • Delivery in 3 to 5 working days
  • Free delivery over £39.99 applies for UK mainland only
  • We can’t deliver during a specific time slot, but if you are likely to be out we are happy to deliver to a work, family or friends address.

Fast Track Dispatch

FREE – when you spend £39.99, or £4.99 for orders under £39.99

  • Available on selected items, when they are bought on their own or with other fast track items. Eligible products will display a fast track icon.
  • Delivery in up to 2 working days
  • UK mainland only

Express Delivery

Currently unavailable

Collect from ASDA stores using toYou


    • Order before 3pm your order will be ready to collect in 2 working days, at more than 600 toyou pick up points at Asda store nationwide.
    • Orders placed after 3pm or to stores in Northern Ireland will take 3 working days.
    • If your basket is eligible for Asda toyou collection we’ll show you the option in the checkout whether you pick home delivery or click and collect.
  • You will be notified by email once your order arrives.
  • To collect your order you’ll need to bring your sales order number and ID that matches the name on the order. You can use the QR code in your “Ready to Collect” email to make the process quicker but this is not essential.
  • If your order is with Asda for 5 days and you haven’t collected it, they will send you a reminder email. Your order will be returned to us after 10 days if not collected.

Collect from myHermes ParcelShops


  • Order by 7pm and your order will be ready to collect in 5 working days, at 1000s of myHermes ParcelShop locations.
  • They’re based in convenient locations including supermarkets, newsagents and train stations. Plus they’re often open late and on Sundays.
  • You can find your nearest collection points here: myHermes
  • You will be notified by email once your order arrives. To collect please take along the confirmation email or SMS and either the payment card or photo ID.

We deliver worldwide

Online Support 24/7

  • Offering support around the clock is a big undertaking—financially and otherwise
  • We Support 24/7 a day
  • Monday through Friday 9-5 support to a 24-hour operation